Picklebet FAQ, Help & Safer Gambling

Yes. Picklebet is 100% Australian-owned and operated, founded in 2017 in Newstead, Brisbane. It is licensed by the Northern Territory Government under Australian gambling law. Its parent entity, Felix Operations Limited (Isle of Man registration 022004V), is also licensed by the Isle of Man Gambling Supervision Commission and holds an OGRA licence issued on 7 April 2025.

No. Australian legislation prohibits licensed bookmakers from offering welcome bonuses, free bets, or matched-deposit incentives to new customers. This applies to Picklebet and every other Australian-licensed bookmaker. Ongoing promotions become available after login.

These are affiliate tracking codes used by racingbase.com.au, blackbook.com.au and beforeyoubet.com.au respectively. They identify which affiliate referred you when you sign up. They do not unlock a welcome bonus, free bet or bonus cash.

Visit picklebet.com or open the Picklebet iOS / Android app. Click Sign Up, enter your name, email, mobile and Australian residential address, verify your identity within 24 hours, and you're ready to deposit.

Automatically first, based on the details you provide at signup. If manual verification is needed, upload combinations of Australian driver's licence, passport or Medicare card via My Account → Verification. Verification must be completed within 24 hours.

AU$10. Available deposit methods: Australian Debit Card (instant), PayID, Apple Pay and Google Pay.

No minimum withdrawal amount for EFT bank transfers or PayID. Both methods are free.

EFT bank transfers: 1–3 business days. PayID withdrawals (where enabled): same-day to 24 hours. Response times may extend if additional verification is required.

Top 4 Betting is a Picklebet racing product that pays out if your horse finishes anywhere in the top 4 — one extra placing versus standard place betting. It applies to every race Picklebet offers.

Up to 10–13 legs per Same Game Multi, depending on the sport and match. SGM is available on AFL, NRL, NBA, MLB and soccer.

Yes — Picklebet streams practically every major esports event directly inside the app and website. Look for the red video icon in the event listings.

Counter-Strike (CS/CSGO), Dota 2, League of Legends, Valorant, Rainbow Six Siege, StarCraft 2, Overwatch, Rocket League, King of Glory, Warcraft 3, eSoccer (FIFA) and NBA 2K.

Yes. Horse racing was added in November 2022. Greyhound and harness racing are also covered. Top 4 Betting and Same Race Multi are the differentiated racing products.

Yes — free for iOS (App Store, 4.6/5) and Android (Google Play, 4.7/5). Full feature parity with the desktop site, plus live esports streaming.

Recreational gambling winnings are generally not taxed for Australian residents. Professional gambling income may be assessable. Consult a registered tax agent about your specific situation.

Live Chat: Mon–Thu 9am–7pm, Fri–Sat 9am–Late, Sun limited. Email: support@picklebet.com (typically responded within 24 hours). Social: Twitter/X, Instagram, Facebook, YouTube. No public phone number is listed.

Yes — from within your account (deposit limits, loss limits, self-exclusion, cool-off) and via the free national BetStop register, which blocks you from ALL licensed Australian wagering services in one step.

No — Australian law prohibits online live/in-play betting on sports (though not on esports in the same way). This is a legislative restriction, not a Picklebet limitation. All Australian-licensed bookmakers face the same restriction.